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Customer loyalty programme

One loyalty programme for customers, cashiers and operators.

Connect merchant discovery, points earning, saved rewards, redemption, campaigns and settlement through focused customer, counter, merchant and operations experiences.

Plan your loyalty journey Download Joony Rewards
Consumer and merchant appsCashier QR earningRewards and redemptionsCampaign and settlement tools
Connected loyalty

Joony Rewards gives each participant a workspace suited to the job while the programme runs on one connected points, rewards and reporting foundation.

01

Make loyalty useful throughout the visit.

Customers can discover participating merchants, see their points, save rewards and review redemption history from one app. At the counter, a focused QR flow lets staff issue points after payment or fulfil a reserved reward without turning the interaction into a long administrative task.

  • Merchant and reward discovery
  • Points wallet, wishlist and redemption history
  • Cashier QR earning and fulfilment flows
02

Give operators the controls behind the experience.

The customer experience is supported by merchant and administration workspaces for outlets, staff, activity, campaigns, funding requests and settlement reporting. Managers can run the day-to-day programme while the wider operation retains programme-level visibility.

  • Merchant staff and outlet controls
  • Campaigns with controlled send windows
  • Funding requests, approval history and settlement references
Explore Joony Rewards

Build the complete loyalty journey.

Digital rewards programmeBuild a rewards programme staff can run and customers can understand.Customer loyalty strategy guideHow to build customer loyalty without relying on constant discounts.Joony Rewards guidesPractical guides for building repeat business.Customer experienceDiscover, earn, save and redeem
Repeat business

Shape a programme that fits your outlets and staff.

Tell us how customers buy today and how you want the reward journey to work.

Talk to the product team